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Benefits of an Online Ordering System for Foodservice Operators

Benefits of an Online Ordering System for Foodservice Operators

For 125 years, Feeser’s has been helping kitchens across the Mid-Atlantic get the products they need to keep their operations running smoothly. Ordering through our new online platform makes buying from Feeser’s faster, clearer, and easier. You can see exactly what you’re purchasing, check real‑time inventory, and place orders when it fits your schedule. Fewer errors, fewer back‑and‑forths, and more confidence that what shows up is what you ordered. 

That’s why Feeser’s Food Distributors invested in our online ordering system, to give you the control, clarity, and convenience you deserve.

What Is Feeser’s Online Ordering System?

Feeser’s online ordering platform lets you browse products, check stock levels, and place your order on our secure website. Our digital system has over 8,000 stocked products for you to choose from, so you’ll find the products you need, whether you’re serving chow mein, cheeseburgers, or caviar.

You can place orders through our online ordering system on either our dedicated mobile app (available for Apple or Android) or a desktop device, with deliveries available to businesses across the Mid-Atlantic region.

Benefits of an Online Ordering System for Food Distribution

Thanks to features built to simplify and improve the ordering process for partners like you, there are many reasons why food service operators choose Feeser’s online platform. Our intuitive online ordering system has many advantages.

Find Premium Produce Easily

Through our online platform, you’ll have access to thousands of premium food products from more than 400 brands, including local, national, and regional names. With fresh, frozen, and canned products available year-round, you can order food for this week, next month, or even further ahead. Every product is listed with images and descriptions, so you know exactly what you’re buying.

Our ordering system also reduces the time it takes to find products by allowing you to search by keyword or browse products by category. If you’re unsure exactly what you’re looking for, our rapid catalog search and fuzzy search features allow you to find items by name, code, and even common misspellings. The AI-powered system will also suggest products it thinks are relevant to your search to help you find items that you hadn’t considered that will perfectly meet your needs.

Even better, you can see our stock quantity for each product, making it easier to plan your menu before you order. If an item is out of stock, the system will suggest suitable alternatives to minimize the inconvenience. This foresight can help you cut down on food waste, one of the foodservice industry’s highest costs.

Enjoy Convenient and Collaborative Ordering

Ordering your food products through our online platform is much easier than placing an order over the phone or email, since you can:

  • Order at any time that’s convenient for you.
  • Start a draft order and add to it throughout the day as your needs change.
  • Upload orders via a spreadsheet.
  • Recreate past orders to easily order the produce you need for particular menus, weeks, or seasons.
  • Review your order in your own time to reduce the risk of inaccurate or incomplete orders. 
  • Track your order’s arrival through the system.

All of these features save you time and reduce pressure when ordering, not to mention minimizing the likelihood of mistakes.

Personalize Your Orders and Processes

We know how valuable time is for food service operators. To save your team time on every order, our ordering system lets you label and rename products in your order guides, making them easier to find. You can also create standing orders for items you regularly need. 

It’s also easy to forget to place an order when your kitchen gets busy, as kitchens so often do. To avoid missing order deadlines, you can also choose to receive reminders at a time that’s most convenient to you. These reminders ensure that you’ll never forget to place an order and leave your kitchen without the products it needs.

Improve Staff Coordination

Feeser’s online ordering system also facilitates collaborative ordering. Rather than asking each team member what they need and having one person order everything, you can let each team member separately add what they need onto one consolidated order. You can then either allow any team member to review and confirm the order or restrict this ability to senior management. This control can ensure your order is error-free and cut the costs of unnecessary or inaccurate product orders.

Simplify the Finances

By making it easy to view, save, and print your invoices, you can track your expenses and every dollar you spend. And with access to your order history, you can easily follow audit trails. Our secure payment methods also let you pay online with a credit card or ACH.

To help you cut your costs, you can also choose to get instant updates about promotions and discounts on any products you regularly order or may be interested in.

Receive Fast Help With Your Order 

We hold customer service and satisfaction at the heart of our work. When you call us, you’ll talk to a real person who’s local and can provide valuable assistance when you need it. This flexible and personable service means we can resolve any issues and answer any questions you have with your order.

Why Choose Feeser’s as Your Food Distributor?

Besides our powerful online ordering system, we’re trusted by businesses across the Mid-Atlantic region and beyond because we:

  • Have served the Mid-Atlantic for over 125 years, starting as a fruit and produce wholesaler and growing into a full-service distributor
  • Are big enough to serve businesses of any size, yet small enough to deliver a personal, responsive service
  • Partner with hundreds of local and national brands to provide a range of high-quality products
  • Serve partners from many different industries, from hospitality and recreation to healthcare and education
  • Stock over 10,000 items in our 300,000-square-foot facility, so you can consolidate your orders and simplify your supply chain

We also value our partners’ feedback, which is why we continually improve our ordering system to help you get the high-quality products your kitchen needs.

Start Your Order Today

Whether you’re serving salads to students in the cafeteria or steak to professionals in a five-star restaurant, Feeser’s online system makes it easy to get everything you need for your menu. By partnering with us, you also get access to a friendly and reliable team, hundreds of brands’ products, and expert support with every aspect of your order.

When you call us at 1-800-326-2828, a real person will answer, no answering service.